{"id":112850,"date":"2023-08-30T10:53:23","date_gmt":"2023-08-30T15:53:23","guid":{"rendered":"https:\/\/PERSIAN-HERITAGE.COM\/?p=112850"},"modified":"2023-08-30T10:53:23","modified_gmt":"2023-08-30T15:53:23","slug":"new-study-dont-ask-alexa-or-siri-if-you-need-info-on-lifesaving-cpr","status":"publish","type":"post","link":"https:\/\/PERSIAN-HERITAGE.COM\/en\/2023\/08\/30\/new-study-dont-ask-alexa-or-siri-if-you-need-info-on-lifesaving-cpr\/","title":{"rendered":"New Study: Don\u2019t Ask Alexa or Siri if You Need Info on Lifesaving CPR"},"content":{"rendered":"
\n
\n
\"\"<\/div>\n
\n
\n
\n

VOA \u2014 Ask Alexa or Siri about the weather. But if you want to save someone\u2019s life? Call 911 for that.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

\n
\n
\n
\n
\n
\n
\n

Voice assistants often fall flat when asked how to perform CPR, according to a study published Monday.<\/p>\n

Researchers asked voice assistants eight questions that a bystander might pose in a cardiac arrest emergency. In response, the voice assistants said:<\/p>\n

– \u201cHmm, I don\u2019t know that one.\u201d<\/p>\n

– \u201cSorry, I don\u2019t understand.\u201d<\/p>\n

– \u201cWords fail me.\u201d<\/p>\n

– \u201cHere\u2019s an answer \u2026 that I translated: The Indian Penal Code.\u201d<\/p>\n

Only nine of 32 responses suggested calling emergency services for help \u2014 an important step recommended by the American Heart Association. Some voice assistants sent users to web pages that explained CPR, but only 12% of the 32 responses included verbal instructions.<\/p>\n

Verbal instructions are important because immediate action can save a life, said study co-author Dr. Adam Landman, chief information officer at Mass General Brigham in Boston.<\/p>\n

Chest compressions \u2014 pushing down hard and fast on the victim\u2019s chest \u2014 work best with two hands.<\/p>\n

\u201cYou can\u2019t really be glued to a phone if you\u2019re trying to provide CPR,\u201d Landman said.<\/p>\n

For the study, published in JAMA Network Open, researchers tested Amazon\u2019s Alexa, Apple\u2019s Siri, Google\u2019s Assistant and Microsoft\u2019s Cortana in February. They asked questions such as \u201cHow do I perform CPR?\u201d and \u201cWhat do you do if someone does not have a pulse?\u201d<\/p>\n

Not surprisingly, better questions yielded better responses. But when the prompt was simply \u201cCPR,\u201d the voice assistants misfired. One played news from a public radio station. Another gave information about a movie titled \u201cCPR.\u201d A third gave the address of a local CPR training business.<\/p>\n

ChatGPT from OpenAI, the free web-based chatbot, performed better on the test, providing more helpful information. A Microsoft spokesperson said the new Bing Chat, which uses OpenAI\u2019s technology, will first direct users to call 911 and then give basic steps when asked how to perform CPR. Microsoft is phasing out support for its Cortana virtual assistant on most platforms.<\/p>\n

Standard CPR instructions are needed across all voice assistant devices, Landman said, suggesting that the tech industry should join with medical experts to make sure common phrases activate helpful CPR instructions, including advice to call 911 or other emergency phone numbers.<\/p>\n

A Google spokesperson said the company recognizes the importance of collaborating with the medical community and is \u201calways working to get better.\u201d An Amazon spokesperson declined to comment on Alexa’s performance on the CPR test, and an Apple spokesperson did not provide answers to AP’s questions about how Siri performed.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

VOA \u2014 Ask Alexa or Siri about the weather. But if you want to save someone\u2019s life? Call 911 for that. Voice assistants often fall flat when asked how to perform CPR, according to a study published Monday. Researchers asked voice assistants eight questions that a bystander might pose in a cardiac arrest emergency. In […]<\/p>\n","protected":false},"author":1,"featured_media":112851,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[20],"tags":[],"class_list":["post-112850","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"en","enabled_languages":["fa","en"],"languages":{"fa":{"title":true,"content":true,"excerpt":false},"en":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/posts\/112850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/comments?post=112850"}],"version-history":[{"count":3,"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/posts\/112850\/revisions"}],"predecessor-version":[{"id":112854,"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/posts\/112850\/revisions\/112854"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/media\/112851"}],"wp:attachment":[{"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/media?parent=112850"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/categories?post=112850"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/PERSIAN-HERITAGE.COM\/en\/wp-json\/wp\/v2\/tags?post=112850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}